parkseego Refund Policy

Last updated: October 24, 2026

parkseego Plus ($9.99 a year) and parkseego Pro ($19.99 a year) are yearly subscriptions. How you get a refund depends on where you bought.

Bought on the web (app.parkseego.com)

• 14 days, no questions asked. You can get a full refund within 14 days of a purchase, or within 14 days of a yearly renewal charge. Email support@parkseego.com from the email address on your parkseego account and say you’d like a refund. You don’t need to give a reason.
• We refund the full amount, including any tax, to the card you paid with. Your bank may take 5 to 10 business days to show it.
• A refunded plan ends when the refund is made, and your account goes back to the free plan. Nothing you saved is deleted.
• After 14 days we don’t give full or partial refunds, but you can cancel anytime: in the web app under your plan’s settings, or by emailing us. Canceling stops the next renewal, and you keep your plan until the end of the year you’ve paid for.
• If you delete your parkseego account, your web subscription is canceled right away. If that’s within 14 days of a purchase or renewal, email us and we’ll refund it.
• If we stop offering a web plan before your paid year ends, we’ll refund the unused part.

Bought on the App Store

Purchases made in the iPhone app are billed by Apple, and Apple decides refunds under its own policies. We can’t refund App Store purchases ourselves. Request a refund at https://reportaproblem.apple.com, and cancel in Settings › Apple Account › Subscriptions on your iPhone.

Travel advisor passes

A pass a travel advisor gives you is free to you, so there’s nothing for you to refund. Advisors’ businesses buy passes from us, and their refunds are covered by the parkseego Advisor Terms they agree to in the advisor portal: a full refund within 14 days of the purchase, on request to support@parkseego.com.

Questions

Email support@parkseego.com. We usually reply within two business days.

AGES Foundry, LLC · Raleigh, North Carolina, USA